Question 1

How can I request a product quote or sample?

Accepted Answer

You can easily request product samples and quotes by contacting our sales team directly or through our website. We will provide detailed product information and tailored solutions based on your specific requirements.

Question 2

Do you provide installation services?

Accepted Answer

Yes, we provide comprehensive project services, including design, construction, and overseas installation. Our team ensures that each project progresses smoothly with on-site supervision and technical support, guaranteeing the highest standards of installation.

Question 3

Do you offer customized services?

Accepted Answer

Yes, we offer tailored solutions to meet the specific needs of our global clients. From design to installation, we support customization in areas such as color, size, and design, ensuring each project aligns with the client&rsquo;s exact requirements and global standards.

Question 4

Do your products meet international certification standards?

Accepted Answer

Yes. Our prefabricated rubber running track products hold multiple prestigious certifications, including:

World Athletics Certification (formerly IAAF), confirming compliance with global athletic performance and safety standards.

China Athletics Association (CAA) Class A Certification, guaranteeing top-tier quality for domestic athletic standards.

European Standard EN 14877, certifying that our products meet rigorous European requirements for synthetic sports surfaces.

GREENGUARD Gold Certification (USA), validating our commitment to environmentally friendly and low-emission materials.

Question 5

What is the expected lifespan of your products?

Accepted Answer

The lifespan of our products varies by series. The GOTER series offers up to 20 years of service, the GODER series lasts up to 15 years, and the GOMER series is backed by a 10-year warranty. All products are engineered for exceptional durability and environmental performance.

Question 6

What types of venues are your products suitable for?

Accepted Answer

Our products are designed for a wide range of venues, including athletic tracks, fitness centers, multi-purpose sports fields, and international event venues. They provide safe, durable, and high-performance surfaces that meet the demands of various sports environments.

DOWNLOAD LIST

FAQ